Attorney-Client Mediation and Arbitration Services
Attorney-Client Mediation and Arbitration Services
The Attorney-Client Mediation and Arbitration Services program (ACMAS) offers parties an opportunity to resolve fee disputes as an economical alternative to the court system.
Under Business and Professions Code Sections 6200-6206, clients have the right to request mandatory arbitration to dispute fees and costs charged by an attorney for professional services. Trained volunteers administer mediation and arbitration services for the Los Angeles County Bar Association's program, which is the largest in the state. The informal process allows parties to take oaths, give testimony, present and cross-examine witnesses and produce documentation that the parties feel substantiate his or her position concerning the fees and costs.
In addition to arbitration, parties may agree to submit the fee dispute to mediation. The process is voluntary, so each party must agree in writing before the session proceeds. All mediators must meet criteria set by the Attorney-Client Mediation and Arbitration Services Executive Committee and serve pro bono for the first three hours of service. If the parties see progress and desire to continue with mediation after the first three hours, they agree in advance to share the mediator's modest hourly rate that is no more than $150 under the fee mediation rules.
Unless the client has agreed in writing to arbitration of all disputes concerning fees, costs, or both, arbitration shall be voluntary for a client and mandatory for an attorney if commenced by a client. ACMAS will handle fee disputes requested by attorneys against clients, attorneys, and in certain cases, insurance companies. These arbitrations initiated by attorneys are voluntary, which means that all parties must agree in writing to participate in the arbitration process.
For more information, contact Sharron McLawyer, Director of Attorney-Client Mediation and Arbitration Services at (213) 896-6541.
Attorney-Client Arbitration Program
The Attorney Client Arbitration Program (ACAP) is a confidential, affordable alternative to the court system. The arbitrators are experienced in handling and resolving fee disputes, as they must meet specific requirements that include the handling of cases submitted to mandatory arbitration. The parties choose the arbitrator in this process and the proceeding will take place in a mutually agreeable location chosen by the parties and acceptable to the arbitrator. To initiate arbitration, a party must submit a completed demand for arbitration and administrative fee of $500. Participating parties pay an equal share of the arbitrator's hourly rate that is due in advance of the hearing. Anyone interested in submitting a dispute for resolution must agree in accordance with the program’s rules in writing to arbitration and to LACBA serving as administrator of the arbitration.
The parties can initiate arbitration of disputes of any type as follows:
(1) By submitting, in writing, a Stipulation agreeing to have all or designated disputes between the parties resolved by arbitration before LACBA. The Stipulation should include all identifying information of all the parties and, if necessary, their attorneys or other representatives; the issues to be determined by the Arbitrator; the amount of money involved, if any; and any other remedies requested; or
(2) If the parties had previously entered into a written agreement for the resolution of a dispute by LACBA, by one party serving on all other parties notice of the nature of the claim and demand for Arbitration (“Petition”). The Claimant shall file two (2) copies of the notice and demand, together with two (2) copies of the retainer agreement with LACBA. The Respondent may file a Response, which may also include counter-claims. The Response shall be served within thirty days after service upon the Respondent of the Claimant's claim. Claimant may have thirty days thereafter to file a response. All said documents shall be filed with LACBA at the time they are served on other parties. Failure to respond to the demand or claim will not delay the Arbitration, and lack of a Response will be considered a denial of the claim.
When disputes involve attorney’s fees for professional services and costs, the parties can include a provision in the fee agreement to take advantage of the services provided through the Attorney Client Arbitration Program. The following provisions can be included in either a State Bar sample fee agreement (see http://www.calbar.ca.gov/Attorneys/Attorney-Regulation/Mandatory-Fee-Arbitration/Forms-Resources
, Attorney Forms, Sample Written Fee Agreement Form for State Bar samples) or any other existing retainer agreement or engagement letter and permission is given for its use:
(a) MANDATORY FEE ARBITRATION
You have the right to elect to have any dispute relating to attorney's fees under this [contract/agreement/engagement letter] submitted to the Los Angeles County Bar Association, for Arbitration by the Attorney-Client Mediation and Arbitration Services Program pursuant to California Business and Professions Code Section 6200 et seq.
(b) BINDING ARBITRATION
In the event either of us seeks a hearing after arbitration of a fee dispute or in connection with any other dispute relating to, or arising from, our services in this or other matters, you and we agree that the dispute(s) shall be resolved by binding arbitration before the Los Angeles County Bar Association ACAP Program, under the Rules in effect at that time, including our mutual obligations of cooperation and disclosure. IN SO DOING, WE BOTH GIVE UP OUR RIGHTS TO A JURY TRIAL AND TO AN APPEAL, EXCEPT AS PROVIDED BY LAW.
For more information, visit LACBA’s Attorney-Client Mediation and Arbitration website or call (213) 896-6426.
Notice of Fee Dispute Obligations
The Business and Professions Code Sections 6200-6206 requires attorneys to arbitrate fee disputes and to provide written notice of the client's right to arbitrate prior to or at the commencement of any proceeding against the client.
As a service to our members, we have attached the required State Bar-approved form in case you should need it. While you may designate any State Bar-approved fee dispute program in the form, we have listed our program for your convenience. You can access the form (Notice-of-Clients-Right-to-Fee-Arbitration) here.
LACBA's fee-dispute mediation and arbitration program allows clients and attorneys to resolve disputes concerning fees and costs charged by the attorney through an informal, low-cost alternative to the court system. Most cases take approximately four to six months to complete. In addition, LACBA provides fee arbitration services for disputes between attorneys and also disputes filed by an attorney against a client.
LACBA administers the process using the Rules for Conduct of Arbitration of Fee Disputes and Other Related Matters. Parties can also choose to mediate the dispute before having their dispute arbitrated if they wish. Mediation is even speedier and less formal than arbitration. For more information, please call (213) 896-6426.
B&P §6200: Fee Dispute Notice Obligations
The California Business and Professions Code (B&P) Section 6200 requires members of the State Bar of California who have offices in California to arbitrate disputes with their clients if the dispute concerns fees, costs or both. Arbitration of attorney-client fee disputes is voluntary for the client but mandatory for the attorney if the client commences arbitration. The subject matter of the arbitration must be limited to issues of attorney fees and costs and the arbitrator may not issue an award based upon any claims for affirmative relief against the attorney for damages or for claims based on alleged malpractice or professional misconduct.
B&P Section 6201 further requires that an attorney shall forward a written notice to the client of the client's right to arbitrate prior to or at the commencement of any proceeding or service of summons or claim against the client. Section 6201 (a) provides that failure to give such written notice shall be a ground for the dismissal of the action or other proceeding. We urge all members of the Bar to review Sections 6200 through 6206 of the B&P.
It is especially important to review Section 6201. Section 6201 requires that your written notice to the client of the client's right to arbitrate must be in the approved form that the State Bar requires. The State Bar Mandatory Fee Arbitration Committee has interpreted this language strictly to mean that the prescribed form may not be altered in any manner except for your chosen designation of the named local bar association fee-dispute program.
While you may designate any local State Bar-approved fee-dispute program in the form, we have listed our program for your convenience. Attached therefore is an approved and current copy of the State Bar Notice of Client's Right to Arbitration form with the name and contact information of the Los Angeles County Bar Association fee-dispute program listed.
The Los Angeles County Bar Association's Attorney-Client program is the largest in the state and has a staff of four to serve your needs. The program offers an optional and voluntary mediation service that offers qualified fee-dispute mediators who will provide up to three hours of pro bono service to the parties for their fee-arbitration cases on file with DRS. Mediation services are also available at modest cost for attorney-client disputes of all kinds—fee disputes that have not yet been filed with the Attorney-Client Mediation & Arbitration Services program or attorney-client disputes such as malpractice claims that fall outside the scope and jurisdiction of B&P 6200.
For further information on use of the Notice of Client's Right to Arbitration form, or the attorney-client arbitration and mediation services available through the Los Angeles County Bar, please fax your request to Attorney-Client Mediation and Arbitration Services (ACMAS) at (213) 833-6718 or phone the ACMAS Attorney-Client call-in line at (213) 896-6426 during the hours of 1 PM to 4 PM.
ACMAS Home Page
Articles on Attorney-Client Fee Disputes and Law Firm Disputes
ACMAS Upcoming Live Training
ACMAS Training Anytime On-Demand
ACMAS on Facebook
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Other Forms and Documents
Attorney-Client Fee Arbitration Services