| Years ago, when a law firm described itself as
"full service," it meant that the firm could handle a variety of legal matters
for a client, from transactional to tax to litigation. These days "full
service" can mean something very different. Many law firms now offer client
services that go far beyond traditional nuts and bolts legal advice to include
such matters as advice on strategic business planning or public relations
and crisis management. Providing these types of "nonlegal" advice raises
a number of risk management and professional negligence issues.
Diversification of services is not entirely new. For example, law firms
have long encouraged their members to serve on the boards of directors
of corporate clients. As one study noted, there are many legitimate reasons
for a firm, through its attorneys handling the representation of the client,
to involve itself with the client's business affairs: The involvement
1) strengthens the firm's ties to the client, 2) keeps the firm better
informed of the client's business affairs, 3) improves the credibility
of the attorneys with their client, 4) results in additional prestige
for the attorneys and the firm, and 5) assists the attorneys in developing
contacts other than the client, which may result in additional business
for the firm.1 Offering nontraditional client services simply is another
way to meet those objectives.
No good intention goes unpunished, however. There will inevitably be
circumstances in which either the client or a third party claims it was
harmed as a result of nonlegal advice. Malpractice lawsuits arising out
of that advice raise several important questions that may affect dramatically
the rights of a lawyer and a client:
Does it matter whether a lawyer's advice is considered to be legal
advice, business advice, or a hybrid? Stated differently, when can a lawyer
be sued, if at all, for providing a client with nonlegal advice?
If the advice in question cannot be classified as "legal advice,"
does the advice qualify as a privileged communication between the law
firm and the client?
Does the nature of the advice affect the standard of care or potential
defenses?
Can the law firm be liable to third parties?
Will a firm's legal malpractice policy provide coverage for nonlegal
advice?
The answers often are not simple, and there are few bright-line rules
that can be applied. Some general principles, however, may provide some
guidance.
Determining the Type of Advice
A useful starting point in the analysis involves determining whether
or not the advice under scrutiny constitutes legal advice, either in whole
or in part. The answer to this question is important because it provides
the foundation for the subsequent layers of analysis on professional negligence,
privilege, standard of care, liability to third parties, and coverage.
Traditionally, legal advice has been defined as advice or counsel given
to a client by a lawyer who has been consulted for the purpose of providing
that advice or counsel in his professional capacity.2 If the services
were of a type that could be undertaken by someone who is not a lawyer,
those services traditionally have been defined as being outside the scope
of legal advice.3
In some instances, these definitions can be easily applied. If a client
asks a lawyer for information on when a statute of limitations for a breach
of contract claim runs, the advice given by the lawyer clearly falls within
the scope of legal advice. Other scenarios are more complex. For example,
a situation may occur in which an attorney's opinion is sought regarding
the wisdom of locating a business in a particular neighborhood. If the
attorney is offering advice as to whether a business location is desirable
because of neighborhood demographics and the local economy, that advice
does not fall cleanly within the definition of legal advice. More often,
however, a lawyer's advice in this situation is sought not only on the
question of whether the demographics are desirable but whether the proposed
use complies with local zoning ordinances. Communications covering legal
and nonlegal topics are commonly referred to as dual purpose communications.
In this example, the lawyer gives advice not only for the purpose of furthering
the attorney-client relationship by providing information about compliance
with local regulations but also to further a business purpose by providing
information about demographics. The question of whether a dual purpose
communication constitutes legal advice requires an examination of whether
the dominant purpose of the communication was the furtherance of the attorney-client
relationship or something else. The question ultimately is one of fact.4
In 1995, a New York district judge eloquently described how difficult
it can be to determine whether an attorney's communications constituted
primarily business advice or legal advice. In Note Funding Corporation
v. Bobian Investment Company, NV,5 the court was faced with motions to
compel production of documents constituting communications between a law
firm and a business client. To overcome the shield of the attorney-client
privilege, the plaintiff seeking production argued that many of the communications
concerned nonlegal business analysis and negotiation, even though the
corporation's attorneys were participants in the communications. The court
noted:
Assessment of this argument requires the court to tread an occasionally
blurry line. In pursuing large and complex financial transactions, commercial
entities often seek the assistance of attorneys who are well equipped
both by training and by experience to assess the risks and advantages
in alternative business strategies. When providing this assistance,
counsel are not limited to offering their client purely abstract advice
as to the rules of law that may apply to their situation. Of necessity,
counsel will often be required to assess specific tactics in putting
together transactions or shaping the terms of commercial agreements,
and their evaluation of alternative approaches may well take into account
not only the potential impact of applicable legal norms, but also the
commercial needs of their client and the financial benefits or risks
of these alternative strategies.
The fact that an attorney's advice encompasses commercial as well as
legal considerations does not vitiate the privilege. If the attorney's
advice is sought, at least in part, because of his legal expertise and
the advice rests "predominantly" on his assessments of the requirements
imposed, or the opportunities offered, by applicable rules of law, he
is performing the function of a lawyer.6 [Citations omitted.]
This rule, although couched in terms of privilege analysis, affects professional
negligence and legal malpractice issues as well.
At the outset, both attorney and client should consider carefully what
advice is being sought, and for what purpose the advice is being given--and
both should revisit the issue during the course of the representation.
This is important not only for determining whether or not the advice constitutes
legal advice but also because California courts have imposed obligations
on attorneys to volunteer legal opinions when necessary to further the
client's objectives.7 Making sure that the lawyer and the client fully
understand the scope of the requested advice before the advice is given
may minimize disagreements between the attorney and the client later on
and will ensure that the client's expectations are considered properly.
The Lawyer as Defendant
Despite a lawyer's best efforts, it is always possible that a particular
piece of advice will not result in a favorable outcome for the client,
and the client may sue the lawyer. The initial determination of whether
the advice was legal advice or business advice can have substantial ramifications
for the lawyer defendant.
First, there is the question of whether the lawsuit is truly a legal
malpractice lawsuit. A lawyer may be subject to liability for legal malpractice
when the lawyer's negligent advice, investigation, or conduct relating
to the client's affairs results in the loss of a meritorious claim or
right.8 An action for legal malpractice requires proof of 1) the duty
of an attorney to use the skill, prudence, and diligence that members
of the profession commonly possess, 2) a breach of that duty, 3) a causal
connection between the breach and the resulting injury, and 4) actual
loss or damage. The first element--the attorney's duty--presupposes that
the advice provided by the lawyer is legal advice, and the attorney's
conduct is measured by comparison to other lawyers practicing within the
same community.9
Traditional definitions of "legal malpractice" generally encompass claims
arising from the provision of legal services: "The test to distinguish
malpractice from other wrongs is whether the claim primarily concerns
the quality of legal services."10 As a stark example of the distinction
between legal malpractice and other attorney misconduct, "actual fraud
by an attorney would not be legal malpractice since such conduct is not
unique to the legal profession, nor does it necessarily concern the quality
of professional services any more than does dishonesty by a lay person."11
The court in Wasmann v. Seidenberg offers another distinction between
conduct constituting ordinary negligence and conduct constituting legal
malpractice.12 The Wasmann case centered on the expected consummation
of a settlement agreement. In order to achieve that result, an attorney
was supposed to hold a deed of trust until his client paid $70,000 to
her former husband. Without the lawyer's knowledge or permission, however,
the client obtained the deed from the lawyer's office and recorded it
without making the settlement payment. The ex-husband sued the ex-wife's
lawyer for allowing the ex-wife to get the deed of trust without having
first made the settlement payment.
The ex-husband brought claims against the attorney for legal malpractice
and constructive fraud. The trial court sustained a demurrer to all causes
of action. The court of appeal reversed, holding that a cause of action
for ordinary negligence was appropriate, but a malpractice claim was not:
These allegations of negligence, however, are not the stuff of which
legal malpractice claims are made. An attorney's failure to prevent
a client's unauthorized seizure and recordation of a document held in
escrow is not negligent lawyering: "The situation required no professional
'skill, prudence and diligence.'" It simply called for the exercise
of ordinary care.13 [Citation omitted.]
California courts often rely on medical malpractice cases to assist in
the analysis of claims of professional negligence against attorneys. The
determination of whether a claim constitutes ordinary negligence or professional
malpractice and the appropriate standard of care to be applied is no exception.
Wasmann relied in part on a hospital injury case, Gopaul v. Herrick Memorial
Hospital.14 In Flowers v. Torrance Memorial Hospital Medical Center,15
a hospital case that overruled Gopaul, a patient brought a professional
negligence action against a hospital and a nurse for injuries sustained
in a fall from a gurney allegedly caused by the nurse's failure to put
up a guardrail. The trial court granted summary judgment. The court of
appeal reversed, agreeing that while the defendants had negated any claim
of professional negligence, the pleadings were broad enough to encompass
a theory of ordinary negligence since a placement of a guardrail did not
implicate professional services requiring specialized knowledge or skill.
Nevertheless, the California Supreme Court reversed the appellate court
and, in doing so, it more carefully explained the practical effect of
distinguishing between ordinary and professional negligence. The supreme
court identified two different issues that are directly affected by the
distinction. First, the characterization of the claim might determine
which statute of limitation applies.16 Second, the characterization would
impact the burden of proof and the evidence needed to meet that burden.
The standard for professional negligence is whether the defendant exercised
the knowledge, skill, and care ordinarily possessed and employed by members
of the profession in good standing.17
The determination of whether a case is one of ordinary or professional
negligence may also affect the need for expert proof. In Flowers, the
supreme court noted that "on numerous occasions" it had "articulated the
general rule applicable in negligence cases arising out of the rendering
of professional services." The court quoted the rule as it was set forth
in the court's previous decisions:
"The standard of care against which the acts...are to be measured is
a matter peculiarly within the knowledge of experts; it presents the
basic issue in a malpractice action and can only be proved by their
testimony..., unless the conduct required by their particular circumstances
is within the common knowledge of the layman."18
This language regarding the standard of care and the need for expert
testimony has been cited with approval in legal malpractice cases. Indeed,
the supreme court did so in Flatt v. Superior Court.19
Whether a claim is characterized as ordinary or professional negligence
will not only directly affect the type of proof necessary to substantiate
the claim but also determine what defenses are available. For example,
in providing legal advice, the lawyer is not held to a standard of professional
perfection, and in cases involving disputed issues of law or legal strategy,
the lawyer can assert a defense of qualified, or judgmental, immunity,
should the advice turn out to be incorrect.20 But this type of immunity
may not be available in a claim for something other than legal malpractice,
in which ordinary negligence principles would apply. The Civil Jury Instructions
adopted by the Judicial Council of California offer no professional perfection
or qualified immunity instructions for ordinary negligence cases similar
to those available in cases involving professional negligence.21
The applicable statute of limitations may differ as well. Under Code
of Civil Procedure Section 340.6, a plaintiff must file an action against
an attorney for a wrongful act or omission (other than actual fraud) arising
in the performance of professional services within one year after the
plaintiff discovers, or should have discovered through reasonable diligence,
the facts constituting the wrongful act or omission.22 If the claim is
not one for negligence in the rendering of professional services--that
is, a claim regarding legal advice--the plaintiff may have a different
period in which to commence suit. In cases involving other types of professional
malpractice, longer statutes of limitation apply. For example, an action
against an accountant for malpractice is governed by a two-year statute
of limitations.23
The Attorney-Client Privilege and Work Product Doctrine
The diversification of legal services into the realm of nonlegal advice
also raises issues of confidentiality and privilege. Nonlegal communications
between a litigant and a person who just happens to be a lawyer may be
critical to the outcome of the litigation, but it may be in the interest
of one of the parties to the litigation to use the attorney-client privilege
as a shield. Consider the case of a plaintiff who is suing his stockbroker
for bad portfolio advice. If the plaintiff had previously received the
exact same advice from his lawyer, thus calling into question whether
the plaintiff really relied on the stockbroker's advice, the plaintiff
may seek to hide behind the attorney-client privilege to prevent disclosure
of this information.
Evidence Code Section 952 defines a confidential communication between
the client and the lawyer as:
Information transmitted between a client and his or her lawyer in the
course of that relationship and in confidence by a means which, so far
as the client is aware, discloses the information to no third persons
other than those who are present to further the interests of the client
in the consultation or those to whom disclosure is reasonably necessary
for the transmission of the information or the accomplishment of the
purpose for which the lawyer is consulted, and includes a legal opinion
formed and the advice given by the lawyer in the course of that relationship.
The privilege attaches to those communications in which the client consults
the attorney in the attorney's professional capacity. The privilege is
held by the client or other persons who are statutorily defined as holding
the privilege.24 The lawyer is obligated to preserve the confidences of
the client "at his own peril."25
But the privilege does not cover every communication between lawyer and
client. It is not enough that an attorney may have been a participant
in the communication. A client cannot create a privilege for information
or communications if they were, by definition, nonconfidential. The test
for determining the applicability of the privilege involves an analysis
of the dominant purpose of the communications. Therefore, communications
that reflect "pure" or "predominantly" business advice between the lawyer
and the client may not remain confidential.26
Thus, for parties who seek to shield information, such as the plaintiff
who does not want to disclose prior communications with the lawyer in
the suit involving the stockbroker, the analysis begins with determining
what type of advice--legal or nonlegal--is predominant in those communications.
The analysis is fact-driven and can be complex. It can also provide seemingly
contradictory results. For example, in Montebello Rose Company v. Agricultural
Labor Relations Board, this issue regarding legal or nonlegal advice arose
in a situation involving labor negotiations that were being conducted
by an attorney. The communications in question dealt with the progress
of those negotiations and negotiating strategy. The court of appeal found
no privilege because labor negotiations can be conducted by a nonattorney,
and the client had not demonstrated that the dominant purpose of the communications
was to secure or render legal advice. The court rejected the contention
that, because some of the communications involved strategy decisions that
may have "legal significance" with regard to future unfair labor practice
claims, the dominant purpose of the communications was legal.27
The court also cited another policy reason for declining to allow the
universal application of the attorney-client privilege to every communication
between attorney and client. If all such communications were deemed privileged,
organizations able to hire attorneys to negotiate on their behalf would
have an advantage because their communications regarding the negotiations
would be automatically protected. Conversely, if an organization could
not afford to hire a lawyer, the identical types of communications would
not be protected from disclosure. That result would be inherently unfair.
Nevertheless, in a wrongful death case, a trial court ordered a hospital
to turn over confidential occurrence reports. The hospital had resisted
producing the reports, claiming they were protected by the attorney-client
privilege and the attorney work product doctrine and were privileged under
Evidence Code Section 1157 as hospital peer reviews. The trial court initially
determined that the reports were not privileged as peer review materials
or as attorney work product. After allowing for further briefing and arguing,
the court ruled that the reports did not fall under the attorney-client
privilege either. The court found that the primary purpose of the reports
and communications was loss prevention, since the reports contained mostly
"observational" information and not "opinion" information. The hospital
sought review by writ, and the court of appeal reversed, finding that
the facts demonstrated that the reports were intended to be transmitted
to an attorney in the course of the attorney-client relationship under
circumstances in which the hospital expected confidentiality, and the
reports would be used by lawyers for the purpose of providing legal advice,
such as defending against lawsuits.28 Under the dominant-purpose test,
the communications were considered privileged.
Likewise, a determination that work done by the attorney was not for
the predominant purpose of providing legal advice can have an adverse
impact on a claim of work product protection. The protection afforded
to attorney work product is codified in Code of Civil Procedure Section
2018.29 The policy behind the creation of the work product doctrine is
one of protecting the attorney's legal research, impressions, conclusions,
or opinions from discovery by nonclients. The doctrine is not limited
to writings created by a lawyer in a litigated matter or in anticipation
of a lawsuit. It applies to writings created by the lawyer while acting
in a nonlitigation capacity as well.30
A necessary component of work product protection, however, is that the
writings must reflect an attorney's impressions, conclusions, opinions,
or legal research. In order for the writings to be protected, they must
reflect, in whole or in predominant part, legal advice as opposed to business
(or nonlegal) advice. If a court finds that the predominant purpose of
the writings was to transmit advice or information of a nonlegal nature,
the work product doctrine may not apply, since the writings do not reflect
the attorney's evaluation or interpretation of the law or its impact on
the relevant facts under scrutiny.31 Thus, work product protection may
not extend to business strategy or public relations plans that could have
been prepared by nonlawyers.
So will the defendant stockbroker be permitted to learn about the lawyer's
identical portfolio advice to the plaintiff client? The answer will undoubtedly
depend on a more detailed factual analysis. If the advice was given over
beers at a baseball game, the attorney-client privilege probably would
not apply. But if the advice was provided in the context of estate planning
services for which the client paid legal fees, it may be protected and
not subject to disclosure.
Insurance Coverage
Whether or not a firm is providing legal advice may also affect whether
a lawsuit is covered under a firm's legal malpractice policy. Typically,
coverage for professional liability is extended (assuming all other policy
conditions are met) for claims arising out of professional services rendered
by the insured or persons acting within the scope of their employment
by the insured. "Professional services" is often a defined term under
malpractice policies. One typical policy defines "professional services"
as "all services rendered or which should have been rendered for others
by the Insured in the Insured's capacity as a lawyer, notary, administrator
of an estate, executor, guardian, trustee or in any similar fiduciary
capacity in the conduct of the firm's business."32
Another policy defines "professional services" with some amplification:
[W]hen the Insured renders or fails to render services as an administrator,
conservator, receiver, executor, guardian, trustee or in any similar
fiduciary capacity, the Insured's acts and omissions in such capacities
shall be deemed for the purpose of this section to be the performance
of professional services for others in the Insured's capacity as a lawyer,
provided that this coverage shall not apply to any losses sustained
by the Insured as the beneficiary or distributee of any trust or estate....Services
performed by the Insured in a lawyer-client relationship on behalf of
one or more clients shall be deemed for the purpose of this section
to be the performance of professional services for others in the Insured's
capacity as a lawyer, although such services could be performed wholly
or in part by non-lawyers.33
Depending on the applicable policy language, broader coverage may be
afforded for nonlegal advice. Under some policies, if the services do
not predominantly involve the provision of legal advice but rather involve
business or strategic advice, the malpractice carrier may have a credible
defense to coverage, because the complained of acts do not fall within
the definition of professional services contained within the insuring
agreement. Other policies offer broader language that may result in coverage
for services that could be performed by nonlawyers, as long as the services
were provided in the context of a lawyer-client relationship.34
Even if the carrier does not initially deny coverage when there is a
question as to whether the advice was legal advice, business advice, or
a hybrid, the carrier may elect to reserve its right to 1) withdraw a
defense, 2) not indemnify against any eventual judgment if the damages
sought are not covered, or 3) seek reimbursement for defense costs incurred
for claims that were not potentially covered under the policy.35 Carefully
defining the attorney's role and the client's expectations at the outset
can help reduce the risk of uncertainty regarding coverage.
Liability to Nonclients
A lawyer providing legal advice to a client often is entitled to protection
from suits by nonclients. Attorneys ordinarily have no duty to protect
the interests of an adverse party or a party with whom the client is dealing
with at arm's length. Such adverse parties generally are not the intended
beneficiaries of the attorney's services, and to impose a duty on the
attorney to protect the interests of a third party could adversely affect
the attorney's duty of undivided loyalty to the client. For these reasons,
courts have been reluctant to allow third parties to sue lawyers, even
when the lawyer's advice encouraged the client to breach a contract with
a third party.36
However, if a lawyer is not providing legal advice, the policy concerns
of protecting the duty of undivided loyalty and the attorney-client relationship
are not present. Therefore, the attorney may not only find that his or
her communications and written work are discoverable. The attorney also
could be named as a defendant in, for example, a suit alleging interference
with economic advantage or inducing breach of contract if the client relied
on the attorney's business advice and in so doing harmed a third party.
The lawyer may also be in hot water if the work performed by the lawyer
was not within the parameters of legal services. Under those circumstances,
courts have permitted nonclients to assert claims against lawyers for
ordinary negligence.37 Carefully defining and reevaluating the role of
counsel can reduce the risk of potential exposure to nonclients.
There are a number of valid reasons why law firms can and will continue
to provide nontraditional advice and consultation to clients. Counsel
should, however, bear in mind the implications, both to the client and
the firm, in providing those services. An understanding of the risks is
fundamental to protecting the interests of clients and attorneys.
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